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Whether you are evaluating HotelyAir, need help with a feature, or have an urgent property issue, there is a direct line to the team that can help.
Talk to our hospitality team about pricing, implementation timelines, migration from your current PMS, or a tailored demo.
Browse guides, open a support case, or chat with product specialists about features, configuration and best practice.
For critical outages, payment failures, check-in disruption or any issue affecting live guests.
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Pick a department, add your property details and tell us what you need. Sales enquiries are answered within one business day; emergency cases are escalated immediately.
Free onboarding consultation for new properties.
Priority phone support on Professional and Enterprise plans.
Emergency line monitored around the clock.